Quick answer: After delivery, the Bitcoin is controlled by the external wallet you selected. Crypto Dispensers does not hold a general customer Bitcoin balance for later withdrawal.
Common wallet actions
- View: Check the wallet’s activity and network confirmations.
- Hold: Protect the wallet, device, and recovery information.
- Send: Enter a compatible destination address and review the network fee in your wallet.
- Receive: Use the wallet’s current Bitcoin receive address.
Wallet features, fees, and confirmation requirements are controlled by the wallet provider and the Bitcoin network. A pending transaction is not automatically lost, and a higher fee does not guarantee an exact confirmation time.
Never share a private key, recovery phrase, password, PIN, or one-time code. If you send to the wrong address or network, the transfer generally cannot be reversed.
See how this applies
Example: you are copying a receive address from a wallet you control. Match the asset and network, compare the first and last characters after pasting, and review the complete destination one final time. Never use an address supplied by a stranger or remote helper.
Before you contact Support
First apply the checks in this article, especially the guidance summarized as: “Quick answer: After delivery, the Bitcoin is controlled by the external wallet you selected. Crypto Dispensers does not hold a general customer Bitcoin balance for later withdrawal.”. If the issue continues, keep the request focused on this transaction or account event and include:
- transaction or payout reference
- date and amount
- status shown in Transaction History
- redacted bank or checkout message
Remove full payment numbers, government identifiers, passwords, one-time codes, private keys, and recovery phrases from every screenshot or message.