Quick answer: The Rewards or Promotions area in your signed-in account shows the offers currently available to you.
Read the current terms
Each offer can have its own qualifying posted-deposit threshold, reward amount, eligible payment method, account requirements, expiration date, and other limits.
When a reward is complete
A reward is complete only when the promotion credit is posted to your Crypto Dispensers USD balance. It can then be used toward an eligible Bitcoin purchase.
Do not assume that every deposit earns a reward, that milestones never expire, or that an old dollar amount still applies. A generated barcode or attempted transaction does not qualify unless the required transaction successfully posts.
If the displayed requirements were met but no credit posted, contact secure support with the offer name and safe transaction reference.
See how this applies
Example: you completed an activity that appears eligible but do not see a reward. Compare the offer dates, qualifying action, minimums, and account requirements with your transaction record. Keep the offer screen and transaction reference; eligibility cannot be determined from a promotional headline alone.
Before you contact Support
First apply the checks in this article, especially the guidance summarized as: “Quick answer: The Rewards or Promotions area in your signed-in account shows the offers currently available to you.”. If the issue continues, keep the request focused on this transaction or account event and include:
- article or feature you were using
- date, time, and amount if applicable
- exact status or error shown
- a redacted screenshot and the result you expected
Remove full payment numbers, government identifiers, passwords, one-time codes, private keys, and recovery phrases from every screenshot or message.