Quick answer: Current promotions appear in the Rewards or Promotions area of your signed-in account. Each offer has its own eligibility, qualifying posted-deposit threshold, reward amount, and end date.
How a reward becomes complete
- Open the current offer and read its terms before depositing.
- Complete the required activity using your own eligible account.
- Wait for the qualifying cash transaction to post.
- Confirm that the promotion credit appears in your Crypto Dispensers USD balance.
A barcode, attempted deposit, referral signup, or old screenshot does not prove eligibility. Do not rely on a historical dollar amount or assume every deposit qualifies.
If the qualifying activity posted but the reward did not, contact secure support with the promotion name, date, and safe transaction reference.
See how this applies
Example: you completed an activity that appears eligible but do not see a reward. Compare the offer dates, qualifying action, minimums, and account requirements with your transaction record. Keep the offer screen and transaction reference; eligibility cannot be determined from a promotional headline alone.
Before you contact Support
First apply the checks in this article, especially the guidance summarized as: “Quick answer: Current promotions appear in the Rewards or Promotions area of your signed-in account. Each offer has its own eligibility, qualifying posted-deposit threshold, reward amount, and end date.”. If the issue continues, keep the request focused on this transaction or account event and include:
- deposit or purchase reference
- retailer name and location
- date, time, and amount
- barcode or receipt screenshot with personal details hidden
Remove full payment numbers, government identifiers, passwords, one-time codes, private keys, and recovery phrases from every screenshot or message.